library services Archives - INCITE Magazine https://incite.alia.org.au/tag/library-services/ The magazine for the library and information sector Wed, 17 Jun 2026 04:25:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://incite.alia.org.au/wp-content/uploads/2026/02/cropped-logo-32x32.png library services Archives - INCITE Magazine https://incite.alia.org.au/tag/library-services/ 32 32 The hold shelf https://incite.alia.org.au/the-hold-shelf/ https://incite.alia.org.au/the-hold-shelf/#respond Fri, 20 Mar 2026 08:24:22 +0000 https://incite.alia.org.au/?p=1698 The hold shelf sits just inside the entrance, level three, close enough to the doors that it feels less like furniture and more like part of the building’s circulation system, something you pass through rather than arrive at, unless you know it’s there and slow down deliberately, which I always do.

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]]> https://incite.alia.org.au/the-hold-shelf/feed/ 0 Small UX, big insights https://incite.alia.org.au/small-ux-big-insights-understanding-students-generative-ai-needs/ https://incite.alia.org.au/small-ux-big-insights-understanding-students-generative-ai-needs/#respond Tue, 03 Mar 2026 11:07:21 +0000 https://incite.alia.org.au/?p=256 As academic libraries respond to the growing presence of generative AI tools like ChatGPT, it’s easy to assume we know what kind of support our students need. But rather than guess, we decided to ask. At Curtin University Library, we undertook a small user experience (UX) project to better understand students’ questions about generative AI… Read More »

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