User experience Archives - INCITE Magazine https://incite.alia.org.au/tag/user-experience/ The magazine for the library and information sector Wed, 17 Jun 2026 04:25:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://incite.alia.org.au/wp-content/uploads/2026/02/cropped-logo-32x32.png User experience Archives - INCITE Magazine https://incite.alia.org.au/tag/user-experience/ 32 32 From shushing to singalongs: noise in public libraries https://incite.alia.org.au/from-stern-shushing-to-spirited-singalongs-noise-in-contemporary-public-libraries/ https://incite.alia.org.au/from-stern-shushing-to-spirited-singalongs-noise-in-contemporary-public-libraries/#respond Tue, 03 Mar 2026 11:22:10 +0000 https://incite.alia.org.au/?p=267 A while ago, I came across an online article in the Washington Post with the catchy title “It’s okay for libraries to be loud!  Take it from me, a librarian.” In it, Karen McPherson, a staff member at a public library in the US, described being shushed by a patron.  Clearly amused at this reversal… Read More »

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]]> https://incite.alia.org.au/from-stern-shushing-to-spirited-singalongs-noise-in-contemporary-public-libraries/feed/ 0 Small UX, big insights https://incite.alia.org.au/small-ux-big-insights-understanding-students-generative-ai-needs/ https://incite.alia.org.au/small-ux-big-insights-understanding-students-generative-ai-needs/#respond Tue, 03 Mar 2026 11:07:21 +0000 https://incite.alia.org.au/?p=256 As academic libraries respond to the growing presence of generative AI tools like ChatGPT, it’s easy to assume we know what kind of support our students need. But rather than guess, we decided to ask. At Curtin University Library, we undertook a small user experience (UX) project to better understand students’ questions about generative AI… Read More »

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