Understanding Skilled Immigrant’s Information Needs Across Settlement in Australia

This doctoral research investigates the evolving information needs of skilled immigrants during the initial, intermediate, and advanced stages of settlement in Australia, focusing on the role of public libraries. Using a mixed-methods design, the study comprises a national survey of 360 skilled immigrants and in-depth interviews with 45 participants to explore their settlement experiences. In its second phase, interviews with 15 public librarians will assess how current services align with these needs and identify areas for improvement.

Grounded in established models of immigrant integration and settlement, the research aims to provide practical, evidence-based recommendations to enhance library services. By addressing informational and structural challenges, the study aims to advance understanding of how libraries can foster equitable access to information, promote social inclusion, and support the long-term integration of skilled immigrants. The findings will inform future library practices and guide the development of responsive policies within the Australian context.

Shadika Jahan Shathi

Author

Shadika Jahan Shathi
PhD Candidate, School of Media, Creative Arts and Social Inquiry, Curtin University

Date published

Mar 24, 2026

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